£1 tickets to the royal residences

Windsor Castle, Buckingham Palace, the Palace of Holyroodhouse, the Royal Mews and The King’s Galleries

The Round Tower at Windsor Castle
The Round Tower at Windsor Castle ©

£1 tickets for those on Universal Credit and other named benefits.

£1 tickets for admission to Windsor Castle, Buckingham Palace, the Palace of Holyroodhouse, the Royal Mews and The King’s Galleries in London and Edinburgh, are available to anyone in receipt of the following UK benefits:

  • Universal Credit
  • Working Tax Credit
  • Child Tax Credit
  • Pension Credit
  • Employment and Support Allowance
  • Income Support
  • Jobseeker’s Allowance

You can claim £1 tickets for up to six people per household. Only one person per household needs to show supporting documents, and that person should be part of the visit.

Booking your £1 ticket

What's included in the £1 ticket offer?

Your £1 ticket includes standard admission to Windsor Castle, Buckingham Palace, the Palace of Holyroodhouse, the Royal Mews and The King’s Galleries in London and Edinburgh. 

Under 5s tickets and access companion tickets are free.

Separate paid-for events such as lectures, exclusive guided tours or creative courses are not included in the £1 ticket offer. For details, please see our What's On pages.

As part of working royal palaces, sometimes our sites need to close at short notice. Details of these closures are listed with our opening times for each site:

 

Can I book £1 tickets for any exhibition at The King's Galleries?

£1 tickets are available for the following exhibitions at The King’s Galleries in London and Edinburgh -

London:

Edinburgh:

 

Can I purchase £1 tickets if I receive other benefits not listed?

No, £1 tickets are only available for people in receipt of the following UK means-tested benefits:

  • Universal Credit
  • Working Tax Credit
  • Child Tax Credit
  • Pension Credit
  • Employment and Support Allowance
  • Income Support
  • Jobseeker’s Allowance

 

Can I purchase £1 tickets if I don't live in the UK?

No, £1 tickets are only available for UK residents.

 

How do I book £1 tickets?

You can reserve and pay for up to six tickets via our website.

Tickets must be booked in advance to guarantee entry and avoid disappointment. Visitor numbers are limited and dates and timeslots can sell out in advance. Walk-up tickets are not available. 

If you can't find £1 tickets for the date you wish to book, this date is sold out but further dates are available.

 

Can I purchase £1 tickets on the day?

Tickets must be booked in advance to guarantee entry and avoid disappointment. Visitor numbers are limited and dates and timeslots can sell out in advance. Walk-up tickets are not available. 

 

Can I book £1 tickets for more than one venue?

Yes, anyone eligible can book up to six tickets per household per visit.

If you would like to visit more than one venue, you will need to book separate £1 tickets for each visit, and bring your supporting documents with you each time.

 

Can I book £1 tickets for more than 6 people?

No, a maximum of 6 people per household are eligible for £1 tickets. 

If you represent a larger group, you might be interested in our community programme. We offer free on-site visits and live video sessions for community organisations from under-represented groups who are less likely to visit independently.

 

Can £1 tickets be booked for any date the venues are open?

Yes, except for Buckingham Palace where £1 tickets are not available for visits during July.

 

Can the £1 ticket be used over more than one day?

No, each ticket is only valid for a single day.

 

Do access companions still go free if I book a £1 ticket?

Yes, access companion tickets are still free if you have booked £1 tickets.

 

Can I change my £1 ticket?

Regrettably, £1 tickets are non-refundable and we are unable to make any changes to your booking.

 

Can I convert my £1 ticket into a 1-Year Pass?

No, £1 tickets cannot be converted into a 1-Year Pass.

 

Are £1 tickets eligible for Gift Aid?

No, £1 tickets are not eligible for Gift Aid.

During your visit

What supporting documents do I need to bring with me?

  1. One form of supporting document to show eligibility for this offer:
    • Universal Credit - show your Universal Credit statement, either on your mobile app or a paper copy
    • Pension Credit - DWP letter of confirmation
    • Working Tax Credit - HMRC letter confirming Working Tax Credit
    • Child Tax Credit - HMRC letter confirming Child Tax Credit
    • Employment and Support Allowance - DWP letter of confirmation
    • Income Support - DWP letter of confirmation
    • Jobseekers Allowance - DWP letter of confirmation
  2. Additional identification to confirm the name on the supporting documents. This does not need to be a photo ID; a bank card, bank statement, utility bill or work ID is fine.

     

  3. Your ticket confirmation email so that you can collect your tickets.

The person named on the supporting documents must be part of the visiting group.

If you don't have proof of receiving UK benefits, you can request a letter via Gov.uk.

All supporting documents and identification should be recent and up-to-date.

 

Can I show my supporting documents on my phone?

Yes, but you will also need to show another proof of ID which is not on your phone, to confirm your name. This does not need to be a photo ID, a bank card, bank statement, utility bill or work ID is fine.

More information

Why has the £1 ticket scheme been launched?

We recognise that price can be a barrier and we want to ensure as many people as possible have access to the Royal Collection, which is one of Royal Collection Trust’s key charitable aims.

 

Are there other discounts available?

The royal residences and The King’s Galleries will continue to offer a range of concessionary rates, and visitors who purchase standard tickets directly from us can convert them into a 1-Year Pass, allowing free re-entry for 12 months.

Plan your visit

Windsor

Windsor Castle

Open Thursday - Monday

London

Buckingham Palace

Open from 9 July

Edinburgh

Palace of Holyroodhouse

Open daily

London

The Royal Mews, Buckingham Palace

Open Thursday - Monday


Royal Collection Trust is a charity caring for the Royal Collection, one of the world’s great art collections. Income from your visit helps us to conserve and share the Collection so that it can be enjoyed by everyone, wherever they are.