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£1 tickets to Windsor Castle, the Palace of Holyroodhouse and The King’s Galleries

For those on Universal Credit and other named benefits.

£1 tickets for admission to Windsor Castle, the Palace of Holyroodhouse and The King’s Galleries in London and Edinburgh during specified time periods, are available to anyone in receipt of the following:

  • Universal Credit
  • Working Tax Credit
  • Child Tax Credit
  • Pension Credit
  • Employment and Support Allowance
  • Income Support
  • Jobseeker’s Allowance

You can claim £1 tickets for up to six people per household. Only one person per household needs to show supporting documents.

Booking your £1 ticket

What's included in the £1 ticket offer?

Your £1 ticket includes standard admission to Windsor Castle, the Palace of Holyroodhouse and The King’s Galleries in London and Edinburgh. Under 5s tickets and access companion tickets are free.

Separate paid-for events such as lectures, exclusive tours or creative courses are not included in the £1 ticket offer. For details, please see our What's On pages.

As part of working royal palaces, sometimes our sites need to close at short notice. Details of these closures are listed with our opening times for each site:

 

Can I book £1 tickets for any exhibition at The King's Galleries?

£1 tickets are available for the following exhibitions at The King’s Galleries in London and Edinburgh:

 

How do I book £1 tickets?

You can reserve and pay for up to six tickets via our website.

Tickets must be booked in advance to guarantee entry and avoid disappointment. Visitor numbers are limited and some dates and timeslots can sell out in advance.

If you can't find £1 tickets for the date you wish to book, this date is sold out but further dates are available.

 

Can I book £1 tickets for more than one venue?

Yes, anyone eligible can book up to six tickets per household per visit.

If you would like to visit more than one venue, you will need to book separate £1 tickets for each visit, and bring your supporting documents with you each time.

 

Can I purchase £1 tickets on the day?

Yes, but subject to availability. To guarantee entry and avoid disappointment we recommend you book in advance. Visitor numbers are limited and some dates and timeslots can sell out in advance.

 

Can £1 tickets be booked for any date the venues are open?

  • At Windsor Castle and the Palace of Holyroodhouse £1 tickets can only be booked for visits from 1 January to 4 April 2025 inclusive. 
  • At The King's Gallery, London £1 tickets cannot be booked for visits from 10 July to 28 September 2025 inclusive.

 

Can the £1 ticket be used over more than one day?

No, each ticket is only valid for a single day.

 

Do access companions still go free if I book a £1 ticket?

Yes, access companion tickets are still free if you have booked £1 tickets.

 

Can I change my £1 ticket?

Regrettably, £1 tickets are non-refundable and we are unable to make any changes to your booking.

 

Can I convert my £1 ticket into a 1-Year Pass?

No, £1 tickets cannot be converted into a 1-Year Pass.

 

Can a £1 ticket be used to visit Buckingham Palace?

The offer is only available at Windsor Castle, the Palace of Holyroodhouse and The King’s Galleries and cannot be applied to tickets for Buckingham Palace or the Royal Mews at this time.

If you would like to visit Buckingham Palace or the Royal Mews, you will need to make a separate booking as it is not possible to add these tickets to your basket when booking a £1 ticket.

 

Are £1 tickets eligible for Gift Aid?

No, £1 tickets are not eligible for Gift Aid.

During your visit

What supporting documents do I need to bring with me?

  1. One form of supporting document to show eligibility for this offer:
    • Universal Credit - show your Universal Credit statement, either on your mobile app or a paper copy
    • Pension Credit - DWP letter of confirmation
    • Working Tax Credit - HMRC letter confirming Working Tax Credit
    • Child Tax Credit - HMRC letter confirming Child Tax Credit
    • Employment and Support Allowance - DWP letter of confirmation
    • Income Support - DWP letter of confirmation
    • Jobseekers Allowance - DWP letter of confirmation
  2. Additional identification to confirm the name on the supporting documents. This does not need to be a photo ID; a bank card, bank statement, utility bill or work ID is fine.
  3. Your Print at Home tickets if you chose this option during checkout, or your ticket confirmation email if you are collecting your tickets on the day.

If you don't have proof of receiving benefits, you can request a letter via Gov.uk.

All supporting documents and identification should be recent and up-to-date.

 

Can I show my supporting documents on my phone?

Yes, but you will also need to show another proof of ID which is not on your phone, to confirm your name. This does not need to be a photo ID, a bank card, bank statement, utility bill or work ID is fine.

More information

Why has the £1 ticket scheme been launched?

We recognise that price can be a barrier and we want to ensure as many people as possible have access to the Royal Collection, which is one of Royal Collection Trust’s key charitable aims.

 

Are there other discounts available?

The royal residences and The King’s Galleries will continue to offer a range of concessionary rates, while visitors who purchase standard tickets directly from Royal Collection Trust can convert them into a 1-Year Pass, allowing free re-entry for 12 months.

Plan your visit

London
The King's Gallery, Buckingham Palace

Open Thursday - Monday

Windsor
Windsor Castle

Open Thursday - Monday

Edinburgh
Palace of Holyroodhouse

Open Thursday - Monday


The income from your ticket contributes directly to The Royal Collection Trust, a registered charity. The aims of The Royal Collection Trust are the care and conservation of the Royal Collection, and the promotion of access and enjoyment through exhibitions, publications, loans and educational activities.