Mobility access at the Royal Mews
Wheelchairs
Manual wheelchairs and rollators (wheeled walking aids with a seat) are available to borrow free of charge, on a first come, first served basis. Visitors will be provided with antibacterial wipes to use on mobility aids before use, staff will clean equipment when it is returned.
Access and surfaces
All areas of the Royal Mews have level access. As the Royal Mews is an historic building the floors are uneven and cobbled in places so please take care.
Respite seating
Limited benches are available on the visitor route. Seating, in the form of wheelchairs and rollators, can be borrowed. Visitors will be provided with antibacterial wipes to use on mobility aids before use, staff will clean equipment when it is returned.
Toilets
Accessible toilets and a toilet/changing space are available once visitors have passed through the security process, about half way along the visitor route. The changing facility is just over 8m square and has an overhead, ceiling track, loop hoist.
Assistance animals
Assistance animals are welcome. We recommend that if possible animals wear a jacket or lead slip to identify them as working.
Staff reserve the right to ask visitors to remove their animal if it is deemed not to be behaving appropriately. Arrangements will then be made for the visitor to return without their animal. Please contact [email protected] for more information.
Shops
Visitors exit through the Royal Mews shop where the flooring is level with tiles and carpet. All Royal Collection shops are currently operating a cashless system.
Parking and transport
More information on parking in Westminster.
There is no parking available at the Royal Mews. The nearest public parking, on-street bays, are on Palace Street.
The nearest public car parks are:
- Q-Park Victoria, SW1P 2TX, which has 6 disabled bays – disabled parking is charged at the standard rate.
- Care Park London Victoria Coach Station, SW1W 9QL, which has 2 disabled bays – disabled parking is charged at the standard rate.
Public transport
The nearest wheelchair accessible London Underground station is Green Park. Visitors leave the station and travel down through Green Park, before crossing the front of the Palace and turning right. The Royal Mews is 3 minutes down the road, in the direction of Victoria.
The following buses run close to Royal Mews and are accessible for wheelchair users: 11, 36, 211, C1 and C10.
For further information please see maps & directions.